Tech

For global diplomats, Zoom is not like being in the room

Spare a thought for the worlds diplomatic elite: theyre prowling around Zoom liked caged animals, deprived of their most potent tool — personal contact — right as the world is looking to them to coordinate the response to a crippling pandemic.

Ambassadors normally mix in a world of corridor chats and embassy cocktail parties, building trust and confidence over meals and trading favors over amendments to resolutions and legislation. But that rarified world is over, replaced by an endless series of video conferences that take longer and produce less.

This week alone, the G7, G20, International Monetary Fund and World Bank have all convened teleconferences in place of in-person gatherings.

At the United Nations Security Council, the apex of global diplomacy, one sitting ambassador says the problems are already piling up. “It took three weeks to get a Security Council meeting on coronavirus. If it hadnt been online it could have happened much, much earlier,” Estonian Ambassador Sven Jürgenson told POLITICO.

When it comes to high-stakes diplomacy, “WhatsApp chats cant replace the corridor diplomacy for getting consensus, Jürgenson said.

There isnt the same pressure to compromise you would experience if you were in the same room” — Martin Weiss, Austrian ambassador to the U.S.

As the Security Council moved its work online last month, Russia initially opposed — and therefore prevented — the group from taking official decisions. The eventual workaround is “a crazy system of sending signed letters by email to vote instead of raising our hands online,” Jürgenson said. POLITICO reached out to Russias mission to the U.N. for comment.

Ashok Mirpuri, Singapores veteran ambassador in Washington, agrees that “operating online is not real diplomacy.”

“The reason you send diplomats out to foreign capitals is to engage personally and share confidences and confidential assessments,“ Mirpuri said. Building and acting on trust is “about the cues and nuances,” that arent available online, he said. “You can reach a much wider audience (when on video), but you cant get to that next stage of diplomacy.”

After eight years on the Washington diplomatic circuit, Mirpuri says he can cope with pandemic interruptions, but worries for newcomer counterparts: “A new person cant broaden their contacts.”

One of those newcomer ambassadors in Washington is Austrias Martin Weiss, who arrived in November 2019. Weiss said that in a time of travel restrictions, video tools have helped him figure out “how our Austrians are doing in California, and whos currently on a cruise ship and where.” But the benefits stop when the discussions get complex.

“You have a very different group-dynamic on a video platform. There isnt the same pressure to compromise you would experience if you were in the same room. Its easier to hide behind your own screen,” Weiss said.

For diplomats from some of the worlds far-flung and poorer countries, virtual conferences have been a lifeline in climate negotiations for more than a decade. But Zoom diplomacy can be just another dividing line between the haves and have-nots: If your country lacks the funds for elaborate system of embassies or diplomatic travel are likely to have sub-par broadband and 5G connections, too.

During a recent virtual meeting of the Warsaw International Mechanism – a U.N. climate initiative — a Sudanese representative was unable to participate because of low bandwidth.

The security of video conferencing systems is another headache for countries, rich and poor. Zoom has faced a backlash over its privacy standards, prompting warnings against its use from organizations as diverse as the German foreign ministry, U.S. Senate and Taiwanese government.

For some governments, the security issues have been of their own making. Early on in the coronavirus crisis, U.K. Prime Minister Boris Johnson posted a screenshot of “the first ever digital Cabinet” on Twitter, revealing the Zoom meeting ID was 539-544-323.

Taiwan, no stranger to diplomatic isolation, simply banned Zoom last week. Government spokesperson Chen Chi-mai said the decision was a matter of “defending the nations critical communications infrastructure.”

Julia Reda, a former member of the European Parliament who now works for GFF, a German digital freedom NGO, recommends leaders use Nextcloud or Jitsi, “if you want the content of the conversation to be confidential.” The European Unions Data Protection Supervisor team uses WebEx and Jabber.

When it comes to technical headaches, the European Union may have the biggest diplomatic challenge of all: shifting thousands of meetings in 24 languages online in a given week.

Deprived of monthly summer camp-style trips for plenary meetings in Strasbourg, France, the European Parliaments 705 mRead More – Source

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