BNR – In response to customer complaints about the unexpectedly warm new iPhone, Apple announced that it has pinpointed several issues.
According to Apple’s statement on Saturday, the cause of the issue is a bug in the iOS 17 software.
This bug, responsible for the temperature irregularities, will be resolved in an upcoming update, the company stated.
Apple Clarifies Overheating Problems
The tech giant explained that the heightened warmth experienced by users during the initial days of setting up or restoring their devices was due to increased background activity.
Additionally, third-party apps, including Asphalt 9, Instagram by Meta, and Uber, were heating the device.
Apple assured users that these issues do not pose safety risks and won’t impact the long-term performance of the devices.
Apple further stated that the iPhone 15 devices do not face overheating problems due to their design improvements.
iPhone 15 Performance Assured
This is particularly due to the use of new titanium shells that enhance heat dissipation in comparison to previous models.
Addressing concerns, Apple emphasised that the upcoming iOS 17 bug fix would not compromise performance to manage temperature.
The company also assured users that it is collaborating with app developers to resolve the overloading issue caused by recent third-party app updates.
Indeed, this will ensure a smoother experience for iPhone users in the future.