{"id":22672,"date":"2017-11-30T13:35:47","date_gmt":"2017-11-30T13:35:47","guid":{"rendered":"http:\/\/www.bnreport.com\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\/"},"modified":"2017-11-30T13:36:08","modified_gmt":"2017-11-30T13:36:08","slug":"care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees","status":"publish","type":"post","link":"https:\/\/www.bnreport.com\/en\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\/","title":{"rendered":"Care homes: Self-funders &#8216;pay \u00a31bn of unfair charges and fees&#8217;"},"content":{"rendered":"<p>Care homes have been applying unfair charges and over-the-top fees for self-funders, an official review shows.<\/p>\n<p>The Competition and Market Authority found some homes had applied large upfront costs and charged families for weeks after their relatives had died. <\/p>\n<p>The watchdog also highlighted how those paying for themselves were charged much more than council-funded residents.<\/p>\n<p>The average weekly charge for self-funders was \u00a3846 \u2013 40% more than local authority rates.<\/p>\n<p>The CMA said it meant private individuals were effectively paying a \u00a31bn subsidy every year to keep the ailing \u00a316bn sector afloat.<\/p>\n<ul>\n<li><a href=\"http:\/\/www.bbc.co.uk\/news\/health-39043387\" rel=\"noreferrer\" target=\"_blank\">10 charts that show what\u2019s gone wrong with social care<\/a><\/li>\n<\/ul>\n<p>The year-long review by the markets watchdog also highlighted:<\/p>\n<ul>\n<li>An inadequate complaints system making it difficult for families to raise concerns<\/li>\n<li>Unclear terms and conditions<\/li>\n<li>Fees being raised after residents have moved in<\/li>\n<li>Insufficient support at a national level to help families navigate their way round the system<\/li>\n<li>Families and friends being unfairly banned from visiting<\/li>\n<\/ul>\n<h3>What is home care?<\/h3>\n<p>You stay in your own home while getting help with everyday tasks such as washing, dressing and eating.<\/p>\n<h3>How your council helps with care<\/h3>\n<h4>EXPLAINER TITLE[hhmc]<br \/>\n<\/h4>\n<p>EXPLAINER P1<\/p>\n<p><img decoding=\"async\" src=\"http:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/clock_icon.png\"\/><\/p>\n<p> average amount of care provided per week, by your council                 <\/p>\n<p><img decoding=\"async\" src=\"http:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/money_icon.png\"\/><\/p>\n<p> average paid per hour by your council, 2014-15                 <\/p>\n<p><img decoding=\"async\" src=\"http:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/money_icon.png\"\/><\/p>\n<p> average paid per hour in your region if you pay for your own care, 2016                 <\/p>\n<p><img decoding=\"async\" src=\"http:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/residential_care_illustration.png\"\/><\/p>\n<h3>What is residential care?<\/h3>\n<p>You live in a care home that provides round-the-clock support with everyday tasks.<\/p>\n<h3>How your council helps with care<\/h3>\n<h4>Average contribution per week[hhmc]<\/p>\n<h3>Paying for yourself<\/h3>\n<\/h4>\n<p><strong>TBC<\/strong> pay for their own care             <\/p>\n<p><img decoding=\"async\" src=\"http:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/residentialandnursing_care_illustration.png\"\/><\/p>\n<h3>What is nursing home care?<\/h3>\n<p>You live in a care home which provides round-the-clock support for everyday tasks and nursing care. Depending on your medical needs, the NHS may contribute to your costs.<\/p>\n<h3>How your council helps with care<\/h3>\n<h4>Average contribution per week[hhmc]<\/p>\n<h3>Paying for yourself<\/h3>\n<\/h4>\n<p><strong>TBC<\/strong> pay for their own care             <\/p>\n<p><img decoding=\"async\" src=\"http:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/people_three.png\"\/><\/p>\n<h3>How is your contribution decided?<\/h3>\n<p><img decoding=\"async\" src=\"http:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/house_illustration.png\"\/><\/p>\n<p>Savings, investments and income are assessed, along with the value of your home \u2013 unless you or a close relative live there.<\/p>\n<h3>Will I have anything left?<\/h3>\n<p><img decoding=\"async\" src=\"http:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/around_the_uk.png\"\/><\/p>\n<h3>Around the UK<\/h3>\n<h3>The future of care<\/h3>\n<h3>Useful links<\/h3>\n<p>More than 400,000 people aged over 65 live in care and nursing  homes across the UK. <\/p>\n<p>Four in 10 pay the full cost of the places themselves.<\/p>\n<p>The rest receive some help with funding from councils \u2013 or in a minority of cases the NHS \u2013 as the system is means-tested.<\/p>\n<p>Councils covering the cost of a care home place pay an average of \u00a3621 a week \u2013 more than \u00a3200 less than self-funders are charged.<\/p>\n<p>The CMA said this was because councils had squeezed the rates they paid in response to a shortfall in their national funding.<\/p>\n<h2>Care homes facing action<\/h2>\n<p>The watchdog is now taking enforcement action against &quot;a few&quot; homes responsible for the most extreme cases of upfront charges and fees being levied after death \u2013 some of which have been applied for four weeks. <\/p>\n<p>But it has warned the rest of the sector to take note as the practices could be in breach of consumer protection law.<\/p>\n<p>The CMA said it was prepared to take legal action if care homes failed to respond.<\/p>\n<p>But it also said the government funding system was clearly &quot;not sustainable&quot; and needed to be looked at by the devolved administrations. <\/p>\n<p>In England, ministers have promised to outline the government&#039;s plan by next summer.<\/p>\n<p>CMA chief executive Andrea Coscelli said: &quot;Without substantial reform, the UK won&#039;t be able to meet the growing needs of its ageing population.&quot;<\/p>\n<p>Caroline Abrahams, of Age UK, said the CMA&#039;s &quot;devastating report&quot; showed the sector was &quot;broken and living on borrowed time&quot;.<\/p>\n<p>The business practices of some homes were clearly &quot;unfair and exploitative&quot;, she added.<\/p>\n<p>Cllr Izzi Seccombe, of the Local Government Association, said the &quot;stark reality&quot; was that councils simply did not have enough money to pay for places for those entitled to help.<\/p>\n<p>She said it was &quot;hugely disappointing&quot; that more money had not been fund in the recent Budget.<\/p>\n<p><strong><a href=\"https:\/\/blockads.fivefilters.org\/\" rel=\"noreferrer\" target=\"_blank\"><\/a><\/strong> <a href=\"https:\/\/blockads.fivefilters.org\/acceptable.html\" rel=\"noreferrer\" target=\"_blank\"><\/a><\/p>\n<p><a href=\"http:\/\/www.bbc.co.uk\/news\/health-42175297\" rel=\"noreferrer\" target=\"_blank\">Original Article<\/a><\/p>\n<p>[contf]<br \/>\n[contfnew]<br \/>\n        <img decoding=\"async\" src=\"http:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/175x175bb-200.jpg\"\/><\/p>\n<h5><a href=\"http:\/\/www.bbc.com\/news\" rel=\"noreferrer\" target=\"_blank\">BBC<\/a><\/h5>\n<p>[contfnewc]<br \/>\n[contfnewc]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Care homes have been applying unfair charges and over-the-top fees for self-funders, an official review shows.<\/p>\n<p>The Competition and Market Authority found some homes had applied large upfront costs and charged families for weeks after their relatives had died. <\/p>\n<p>The watchdog also highlighted how those paying for themselves were charged much more than council-funded residents.<\/p>\n<p>The average weekly charge for self-funders was \u00a3846 \u2013 40% more than local authority rates.<\/p>\n<p>The CMA said it meant private individuals were effectively paying a \u00a31bn subsidy every year to keep the ailing \u00a316bn sector afloat.<\/p>\n<p>10 charts that show what\u2019s gone wrong with social care<\/p>\n<p>The year-long review by the markets watchdog also highlighted:<\/p>\n<p>An inadequate complaints system making it difficult for families to raise concerns<br \/>\nUnclear terms and conditions<br \/>\nFees being raised after residents have moved in<br \/>\nInsufficient support at a national level to help families navigate their way round the system<br \/>\nFamilies and friends being unfairly banned from visiting<\/p>\n<p>What is home care?<br \/>\nYou stay in your own home while getting help with everyday tasks such as washing, dressing and eating.<\/p>\n<p>How your council helps with care<br \/>\nEXPLAINER TITLE[hhmc]<br \/>\nEXPLAINER P1<\/p>\n<p> average amount of care provided per week, by your council <\/p>\n<p> average paid per hour by your council, 2014-15 <\/p>\n<p> average paid per hour in your region if you pay for your own care, 2016 <\/p>\n<p>What is residential care?<br \/>\nYou live in a care home that provides round-the-clock support with everyday tasks.<\/p>\n<p>How your council helps with care<br \/>\nAverage contribution per week[hhmc]<br \/>\nPaying for yourself<br \/>\nTBC pay for their own care <\/p>\n<p>What is nursing home care?<br \/>\nYou live in a care home which provides round-the-clock support for everyday tasks and nursing care. Depending on your medical needs, the NHS may contribute to your costs.<\/p>\n<p>How your council helps with care<br \/>\nAverage contribution per week[hhmc]<br \/>\nPaying for yourself<br \/>\nTBC pay for their own care <\/p>\n<p>How is your contribution decided?<\/p>\n<p>Savings, investments and income are assessed, along with the value of your home \u2013 unless you or a close relative live there.<\/p>\n<p>Will I have anything left?<\/p>\n<p>Around the UK<br \/>\nThe future of care<br \/>\nUseful links<br \/>\nMore than 400,000 people aged over 65 live in care and nursing homes across the UK. <\/p>\n<p>Four in 10 pay the full cost of the places themselves.<\/p>\n<p>The rest receive some help with funding from councils \u2013 or in a minority of cases the NHS \u2013 as the system is means-tested.<\/p>\n<p>Councils covering the cost of a care home place pay an average of \u00a3621 a week \u2013 more than \u00a3200 less than self-funders are charged.<\/p>\n<p>The CMA said this was because councils had squeezed the rates they paid in response to a shortfall in their national funding.<\/p>\n<p>Care homes facing action<br \/>\nThe watchdog is now taking enforcement action against &#8220;a few&#8221; homes responsible for the most extreme cases of upfront charges and fees being levied after death \u2013 some of which have been applied for four weeks. <\/p>\n<p>But it has warned the rest of the sector to take note as the practices could be in breach of consumer protection law.<\/p>\n<p>The CMA said it was prepared to take legal action if care homes failed to respond.<\/p>\n<p>But it also said the government funding system was clearly &#8220;not sustainable&#8221; and needed to be looked at by the devolved administrations. <\/p>\n<p>In England, ministers have promised to outline the government&#039;s plan by next summer.<\/p>\n<p>CMA chief executive Andrea Coscelli said: &#8220;Without substantial reform, the UK won&#039;t be able to meet the growing needs of its ageing population.&#8221;<\/p>\n<p>Caroline Abrahams, of Age UK, said the CMA&#039;s &#8220;devastating report&#8221; showed the sector was &#8220;broken and living on borrowed time&#8221;.<\/p>\n<p>The business practices of some homes were clearly &#8220;unfair and exploitative&#8221;, she added.<\/p>\n<p>Cllr Izzi Seccombe, of the Local Government Association, said the &#8220;stark reality&#8221; was that councils simply did not have enough money to pay for places for those entitled to help.<\/p>\n<p>She said it was &#8220;hugely disappointing&#8221; that more money had not been fund in the recent Budget.<\/p>\n<p>Original Article<\/p>\n<p>[contf]<br \/>\n[contfnew]<\/p>\n<p>BBC<br \/>\n[contfnewc]<br \/>\n[contfnewc]<\/p>\n","protected":false},"author":1,"featured_media":22673,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[],"class_list":["post-22672","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-health"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Care homes: Self-funders &#039;pay \u00a31bn of unfair charges and fees&#039; - Business News Report<\/title>\n<meta name=\"description\" content=\"Care homes have been applying unfair charges and over-the-top fees for self-funders, an official review shows. The Competition and Market Authority found some homes had applied large upfront costs and charged families for weeks after their relatives had died.  The watchdog also highlighted how those paying for themselves were charged much more than council-funded residents. The average weekly charge for self-funders was \u00a3846 \u2013 40% more than local authority rates. The CMA said it meant private individuals were effectively paying a \u00a31bn subsidy every year to keep the ailing \u00a316bn sector afloat. 10 charts that show what\u2019s gone wrong with social care The year-long review by the markets watchdog also highlighted: An inadequate complaints system making it difficult for families to raise concerns Unclear terms and conditions Fees being raised after residents have moved in Insufficient support at a national level to help families navigate their way round the system Families and friends being unfairly banned from visiting What is home care? You stay in your own home while getting help with everyday tasks such as washing, dressing and eating. How your council helps with care EXPLAINER TITLE EXPLAINER P1  average amount of care provided per week, by your council  average paid per hour by your council, 2014-15  average paid per hour in your region if you pay for your own care, 2016  What is residential care? You live in a care home that provides round-the-clock support with everyday tasks. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care  What is nursing home care? You live in a care home which provides round-the-clock support for everyday tasks and nursing care. Depending on your medical needs, the NHS may contribute to your costs. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care  How is your contribution decided? Savings, investments and income are assessed, along with the value of your home \u2013 unless you or a close relative live there. Will I have anything left? Around the UK The future of care Useful links More than 400,000 people aged over 65 live in care and nursing homes across the UK.  Four in 10 pay the full cost of the places themselves. The rest receive some help with funding from councils \u2013 or in a minority of cases the NHS \u2013 as the system is means-tested. Councils covering the cost of a care home place pay an average of \u00a3621 a week \u2013 more than \u00a3200 less than self-funders are charged. The CMA said this was because councils had squeezed the rates they paid in response to a shortfall in their national funding. Care homes facing action The watchdog is now taking enforcement action against &quot;a few&quot; homes responsible for the most extreme cases of upfront charges and fees being levied after death \u2013 some of which have been applied for four weeks.  But it has warned the rest of the sector to take note as the practices could be in breach of consumer protection law. The CMA said it was prepared to take legal action if care homes failed to respond. But it also said the government funding system was clearly &quot;not sustainable&quot; and needed to be looked at by the devolved administrations.  In England, ministers have promised to outline the government&#039;s plan by next summer. CMA chief executive Andrea Coscelli said: &quot;Without substantial reform, the UK won&#039;t be able to meet the growing needs of its ageing population.&quot; Caroline Abrahams, of Age UK, said the CMA&#039;s &quot;devastating report&quot; showed the sector was &quot;broken and living on borrowed time&quot;. The business practices of some homes were clearly &quot;unfair and exploitative&quot;, she added. Cllr Izzi Seccombe, of the Local Government Association, said the &quot;stark reality&quot; was that councils simply did not have enough money to pay for places for those entitled to help. She said it was &quot;hugely disappointing&quot; that more money had not been fund in the recent Budget. Original Article   BBC\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bnreport.com\/en\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Care homes: Self-funders &#039;pay \u00a31bn of unfair charges and fees&#039; - Business News Report\" \/>\n<meta property=\"og:description\" content=\"Care homes have been applying unfair charges and over-the-top fees for self-funders, an official review shows. The Competition and Market Authority found some homes had applied large upfront costs and charged families for weeks after their relatives had died.  The watchdog also highlighted how those paying for themselves were charged much more than council-funded residents. The average weekly charge for self-funders was \u00a3846 \u2013 40% more than local authority rates. The CMA said it meant private individuals were effectively paying a \u00a31bn subsidy every year to keep the ailing \u00a316bn sector afloat. 10 charts that show what\u2019s gone wrong with social care The year-long review by the markets watchdog also highlighted: An inadequate complaints system making it difficult for families to raise concerns Unclear terms and conditions Fees being raised after residents have moved in Insufficient support at a national level to help families navigate their way round the system Families and friends being unfairly banned from visiting What is home care? You stay in your own home while getting help with everyday tasks such as washing, dressing and eating. How your council helps with care EXPLAINER TITLE EXPLAINER P1  average amount of care provided per week, by your council  average paid per hour by your council, 2014-15  average paid per hour in your region if you pay for your own care, 2016  What is residential care? You live in a care home that provides round-the-clock support with everyday tasks. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care  What is nursing home care? You live in a care home which provides round-the-clock support for everyday tasks and nursing care. Depending on your medical needs, the NHS may contribute to your costs. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care  How is your contribution decided? Savings, investments and income are assessed, along with the value of your home \u2013 unless you or a close relative live there. Will I have anything left? Around the UK The future of care Useful links More than 400,000 people aged over 65 live in care and nursing homes across the UK.  Four in 10 pay the full cost of the places themselves. The rest receive some help with funding from councils \u2013 or in a minority of cases the NHS \u2013 as the system is means-tested. Councils covering the cost of a care home place pay an average of \u00a3621 a week \u2013 more than \u00a3200 less than self-funders are charged. The CMA said this was because councils had squeezed the rates they paid in response to a shortfall in their national funding. Care homes facing action The watchdog is now taking enforcement action against &quot;a few&quot; homes responsible for the most extreme cases of upfront charges and fees being levied after death \u2013 some of which have been applied for four weeks.  But it has warned the rest of the sector to take note as the practices could be in breach of consumer protection law. The CMA said it was prepared to take legal action if care homes failed to respond. But it also said the government funding system was clearly &quot;not sustainable&quot; and needed to be looked at by the devolved administrations.  In England, ministers have promised to outline the government&#039;s plan by next summer. CMA chief executive Andrea Coscelli said: &quot;Without substantial reform, the UK won&#039;t be able to meet the growing needs of its ageing population.&quot; Caroline Abrahams, of Age UK, said the CMA&#039;s &quot;devastating report&quot; showed the sector was &quot;broken and living on borrowed time&quot;. The business practices of some homes were clearly &quot;unfair and exploitative&quot;, she added. Cllr Izzi Seccombe, of the Local Government Association, said the &quot;stark reality&quot; was that councils simply did not have enough money to pay for places for those entitled to help. She said it was &quot;hugely disappointing&quot; that more money had not been fund in the recent Budget. Original Article   BBC\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bnreport.com\/en\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\/\" \/>\n<meta property=\"og:site_name\" content=\"Business News Report\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Business-NewsReport-328225811095934\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-11-30T13:35:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-11-30T13:36:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bnreport.com\/wp-content\/uploads\/2017\/11\/homecare_illustration.png\" \/>\n\t<meta property=\"og:image:width\" content=\"871\" \/>\n\t<meta property=\"og:image:height\" content=\"491\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"infopal11\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@BNReport\" \/>\n<meta name=\"twitter:site\" content=\"@BNReport\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"infopal11\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\\\/\"},\"author\":{\"name\":\"infopal11\",\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/#\\\/schema\\\/person\\\/19d1c5a2dd7f60584a09de4a7805d68f\"},\"headline\":\"Care homes: Self-funders &#8216;pay \u00a31bn of unfair charges and fees&#8217;\",\"datePublished\":\"2017-11-30T13:35:47+00:00\",\"dateModified\":\"2017-11-30T13:36:08+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\\\/\"},\"wordCount\":692,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.bnreport.com\\\/wp-content\\\/uploads\\\/2017\\\/11\\\/homecare_illustration.png\",\"articleSection\":[\"Health\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.bnreport.com\\\/en\\\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\\\/\",\"url\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\\\/\",\"name\":\"Care homes: Self-funders 'pay \u00a31bn of unfair charges and fees' - Business News Report\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.bnreport.com\\\/en\\\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.bnreport.com\\\/wp-content\\\/uploads\\\/2017\\\/11\\\/homecare_illustration.png\",\"datePublished\":\"2017-11-30T13:35:47+00:00\",\"dateModified\":\"2017-11-30T13:36:08+00:00\",\"description\":\"Care homes have been applying unfair charges and over-the-top fees for self-funders, an official review shows. The Competition and Market Authority found some homes had applied large upfront costs and charged families for weeks after their relatives had died. The watchdog also highlighted how those paying for themselves were charged much more than council-funded residents. The average weekly charge for self-funders was \u00a3846 \u2013 40% more than local authority rates. The CMA said it meant private individuals were effectively paying a \u00a31bn subsidy every year to keep the ailing \u00a316bn sector afloat. 10 charts that show what\u2019s gone wrong with social care The year-long review by the markets watchdog also highlighted: An inadequate complaints system making it difficult for families to raise concerns Unclear terms and conditions Fees being raised after residents have moved in Insufficient support at a national level to help families navigate their way round the system Families and friends being unfairly banned from visiting What is home care? You stay in your own home while getting help with everyday tasks such as washing, dressing and eating. How your council helps with care EXPLAINER TITLE EXPLAINER P1 average amount of care provided per week, by your council average paid per hour by your council, 2014-15 average paid per hour in your region if you pay for your own care, 2016 What is residential care? You live in a care home that provides round-the-clock support with everyday tasks. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care What is nursing home care? You live in a care home which provides round-the-clock support for everyday tasks and nursing care. Depending on your medical needs, the NHS may contribute to your costs. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care How is your contribution decided? Savings, investments and income are assessed, along with the value of your home \u2013 unless you or a close relative live there. Will I have anything left? Around the UK The future of care Useful links More than 400,000 people aged over 65 live in care and nursing homes across the UK. Four in 10 pay the full cost of the places themselves. The rest receive some help with funding from councils \u2013 or in a minority of cases the NHS \u2013 as the system is means-tested. Councils covering the cost of a care home place pay an average of \u00a3621 a week \u2013 more than \u00a3200 less than self-funders are charged. The CMA said this was because councils had squeezed the rates they paid in response to a shortfall in their national funding. Care homes facing action The watchdog is now taking enforcement action against \\\"a few\\\" homes responsible for the most extreme cases of upfront charges and fees being levied after death \u2013 some of which have been applied for four weeks. But it has warned the rest of the sector to take note as the practices could be in breach of consumer protection law. The CMA said it was prepared to take legal action if care homes failed to respond. But it also said the government funding system was clearly \\\"not sustainable\\\" and needed to be looked at by the devolved administrations. In England, ministers have promised to outline the government&#039;s plan by next summer. CMA chief executive Andrea Coscelli said: \\\"Without substantial reform, the UK won&#039;t be able to meet the growing needs of its ageing population.\\\" Caroline Abrahams, of Age UK, said the CMA&#039;s \\\"devastating report\\\" showed the sector was \\\"broken and living on borrowed time\\\". The business practices of some homes were clearly \\\"unfair and exploitative\\\", she added. Cllr Izzi Seccombe, of the Local Government Association, said the \\\"stark reality\\\" was that councils simply did not have enough money to pay for places for those entitled to help. She said it was \\\"hugely disappointing\\\" that more money had not been fund in the recent Budget. 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The Competition and Market Authority found some homes had applied large upfront costs and charged families for weeks after their relatives had died.  The watchdog also highlighted how those paying for themselves were charged much more than council-funded residents. The average weekly charge for self-funders was \u00a3846 \u2013 40% more than local authority rates. The CMA said it meant private individuals were effectively paying a \u00a31bn subsidy every year to keep the ailing \u00a316bn sector afloat. 10 charts that show what\u2019s gone wrong with social care The year-long review by the markets watchdog also highlighted: An inadequate complaints system making it difficult for families to raise concerns Unclear terms and conditions Fees being raised after residents have moved in Insufficient support at a national level to help families navigate their way round the system Families and friends being unfairly banned from visiting What is home care? You stay in your own home while getting help with everyday tasks such as washing, dressing and eating. How your council helps with care EXPLAINER TITLE EXPLAINER P1  average amount of care provided per week, by your council  average paid per hour by your council, 2014-15  average paid per hour in your region if you pay for your own care, 2016  What is residential care? You live in a care home that provides round-the-clock support with everyday tasks. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care  What is nursing home care? You live in a care home which provides round-the-clock support for everyday tasks and nursing care. Depending on your medical needs, the NHS may contribute to your costs. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care  How is your contribution decided? Savings, investments and income are assessed, along with the value of your home \u2013 unless you or a close relative live there. Will I have anything left? Around the UK The future of care Useful links More than 400,000 people aged over 65 live in care and nursing homes across the UK.  Four in 10 pay the full cost of the places themselves. The rest receive some help with funding from councils \u2013 or in a minority of cases the NHS \u2013 as the system is means-tested. Councils covering the cost of a care home place pay an average of \u00a3621 a week \u2013 more than \u00a3200 less than self-funders are charged. The CMA said this was because councils had squeezed the rates they paid in response to a shortfall in their national funding. Care homes facing action The watchdog is now taking enforcement action against \"a few\" homes responsible for the most extreme cases of upfront charges and fees being levied after death \u2013 some of which have been applied for four weeks.  But it has warned the rest of the sector to take note as the practices could be in breach of consumer protection law. The CMA said it was prepared to take legal action if care homes failed to respond. But it also said the government funding system was clearly \"not sustainable\" and needed to be looked at by the devolved administrations.  In England, ministers have promised to outline the government&#039;s plan by next summer. CMA chief executive Andrea Coscelli said: \"Without substantial reform, the UK won&#039;t be able to meet the growing needs of its ageing population.\" Caroline Abrahams, of Age UK, said the CMA&#039;s \"devastating report\" showed the sector was \"broken and living on borrowed time\". The business practices of some homes were clearly \"unfair and exploitative\", she added. Cllr Izzi Seccombe, of the Local Government Association, said the \"stark reality\" was that councils simply did not have enough money to pay for places for those entitled to help. She said it was \"hugely disappointing\" that more money had not been fund in the recent Budget. Original Article   BBC","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bnreport.com\/en\/care-homes-self-funders-pay-1bn-of-unfair-charges-and-fees\/","og_locale":"en_US","og_type":"article","og_title":"Care homes: Self-funders 'pay \u00a31bn of unfair charges and fees' - Business News Report","og_description":"Care homes have been applying unfair charges and over-the-top fees for self-funders, an official review shows. The Competition and Market Authority found some homes had applied large upfront costs and charged families for weeks after their relatives had died.  The watchdog also highlighted how those paying for themselves were charged much more than council-funded residents. The average weekly charge for self-funders was \u00a3846 \u2013 40% more than local authority rates. The CMA said it meant private individuals were effectively paying a \u00a31bn subsidy every year to keep the ailing \u00a316bn sector afloat. 10 charts that show what\u2019s gone wrong with social care The year-long review by the markets watchdog also highlighted: An inadequate complaints system making it difficult for families to raise concerns Unclear terms and conditions Fees being raised after residents have moved in Insufficient support at a national level to help families navigate their way round the system Families and friends being unfairly banned from visiting What is home care? You stay in your own home while getting help with everyday tasks such as washing, dressing and eating. How your council helps with care EXPLAINER TITLE EXPLAINER P1  average amount of care provided per week, by your council  average paid per hour by your council, 2014-15  average paid per hour in your region if you pay for your own care, 2016  What is residential care? You live in a care home that provides round-the-clock support with everyday tasks. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care  What is nursing home care? You live in a care home which provides round-the-clock support for everyday tasks and nursing care. Depending on your medical needs, the NHS may contribute to your costs. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care  How is your contribution decided? Savings, investments and income are assessed, along with the value of your home \u2013 unless you or a close relative live there. Will I have anything left? Around the UK The future of care Useful links More than 400,000 people aged over 65 live in care and nursing homes across the UK.  Four in 10 pay the full cost of the places themselves. The rest receive some help with funding from councils \u2013 or in a minority of cases the NHS \u2013 as the system is means-tested. Councils covering the cost of a care home place pay an average of \u00a3621 a week \u2013 more than \u00a3200 less than self-funders are charged. The CMA said this was because councils had squeezed the rates they paid in response to a shortfall in their national funding. Care homes facing action The watchdog is now taking enforcement action against \"a few\" homes responsible for the most extreme cases of upfront charges and fees being levied after death \u2013 some of which have been applied for four weeks.  But it has warned the rest of the sector to take note as the practices could be in breach of consumer protection law. The CMA said it was prepared to take legal action if care homes failed to respond. But it also said the government funding system was clearly \"not sustainable\" and needed to be looked at by the devolved administrations.  In England, ministers have promised to outline the government&#039;s plan by next summer. CMA chief executive Andrea Coscelli said: \"Without substantial reform, the UK won&#039;t be able to meet the growing needs of its ageing population.\" Caroline Abrahams, of Age UK, said the CMA&#039;s \"devastating report\" showed the sector was \"broken and living on borrowed time\". The business practices of some homes were clearly \"unfair and exploitative\", she added. Cllr Izzi Seccombe, of the Local Government Association, said the \"stark reality\" was that councils simply did not have enough money to pay for places for those entitled to help. She said it was \"hugely disappointing\" that more money had not been fund in the recent Budget. 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The Competition and Market Authority found some homes had applied large upfront costs and charged families for weeks after their relatives had died. The watchdog also highlighted how those paying for themselves were charged much more than council-funded residents. The average weekly charge for self-funders was \u00a3846 \u2013 40% more than local authority rates. The CMA said it meant private individuals were effectively paying a \u00a31bn subsidy every year to keep the ailing \u00a316bn sector afloat. 10 charts that show what\u2019s gone wrong with social care The year-long review by the markets watchdog also highlighted: An inadequate complaints system making it difficult for families to raise concerns Unclear terms and conditions Fees being raised after residents have moved in Insufficient support at a national level to help families navigate their way round the system Families and friends being unfairly banned from visiting What is home care? You stay in your own home while getting help with everyday tasks such as washing, dressing and eating. How your council helps with care EXPLAINER TITLE EXPLAINER P1 average amount of care provided per week, by your council average paid per hour by your council, 2014-15 average paid per hour in your region if you pay for your own care, 2016 What is residential care? You live in a care home that provides round-the-clock support with everyday tasks. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care What is nursing home care? You live in a care home which provides round-the-clock support for everyday tasks and nursing care. Depending on your medical needs, the NHS may contribute to your costs. How your council helps with care Average contribution per week Paying for yourself TBC pay for their own care How is your contribution decided? Savings, investments and income are assessed, along with the value of your home \u2013 unless you or a close relative live there. Will I have anything left? Around the UK The future of care Useful links More than 400,000 people aged over 65 live in care and nursing homes across the UK. Four in 10 pay the full cost of the places themselves. The rest receive some help with funding from councils \u2013 or in a minority of cases the NHS \u2013 as the system is means-tested. Councils covering the cost of a care home place pay an average of \u00a3621 a week \u2013 more than \u00a3200 less than self-funders are charged. The CMA said this was because councils had squeezed the rates they paid in response to a shortfall in their national funding. Care homes facing action The watchdog is now taking enforcement action against \"a few\" homes responsible for the most extreme cases of upfront charges and fees being levied after death \u2013 some of which have been applied for four weeks. But it has warned the rest of the sector to take note as the practices could be in breach of consumer protection law. The CMA said it was prepared to take legal action if care homes failed to respond. But it also said the government funding system was clearly \"not sustainable\" and needed to be looked at by the devolved administrations. In England, ministers have promised to outline the government&#039;s plan by next summer. CMA chief executive Andrea Coscelli said: \"Without substantial reform, the UK won&#039;t be able to meet the growing needs of its ageing population.\" Caroline Abrahams, of Age UK, said the CMA&#039;s \"devastating report\" showed the sector was \"broken and living on borrowed time\". The business practices of some homes were clearly \"unfair and exploitative\", she added. Cllr Izzi Seccombe, of the Local Government Association, said the \"stark reality\" was that councils simply did not have enough money to pay for places for those entitled to help. She said it was \"hugely disappointing\" that more money had not been fund in the recent Budget. 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